After that, I dedicated 1-2 hours each day to research, and once I found the new software, migrating our data. The first thing I did was ask our sales associates what the number one problem was with our current CRM, so I knew what to look for in a new one aside from the price factor. The new tool also had to be intuitive and easy for our employees to adapt to.”Īction - “In order to do that, I had to be very careful with how I managed my time. Task - ”I had to find new software that met our requirement, by the end of Q3 (when the price increase hit), while making sure my own sales numbers did not decrease. The software we were using before unexpectedly changed their pricing model, which made it too expensive for us.” But in my previous sales manager role at Company X, I had to suddenly move the team to a new customer relationship management (CRM) software. Situation - “I typically like to plan out my work weeks in advance if possible. “Give me an example of when you had to be very strategic in your tasks to meet all of your responsibilities under a specific deadline.” In short, they’re just like any interview question, but their main focus is on real-life work situations. So, what ARE behavioral interview questions, exactly? While you can use the STAR method for ANY interview question, it’s most useful for answering behavioral interview questions. by what % did you increase the overall sales? What changed?). If possible, use numbers or hard data (e.g. (R) Results - Describe the results of your actions.(A) Action - How did you fix the situation? Describe your process and the steps you took.what was the challenge for the specific task?) (T) Task - Talk about your responsibilities or the tasks you had to complete (i.e.(S) Situation - What’s the context? Describe the situation or the background first.In short, the STAR method is a structured answer that can be used to answer most behavioral interview questions. So, first things first - what is the STAR method, exactly? Let’s begin! What is the STAR Method and When You Should Use? 9 sample job interview answers that follow the STAR method.4 tips to keep in mind when answering with the STAR method.What the STAR method is and when to use it.
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